Complaint / Suggestion Form
LADOT is committed to offering the public the very best possible service. Help us achieve that goal and help us address your concerns by completing this form. Any personal information will be treated with confidentiality.
Contact Information
Name
First Name
Last Name
Telephone #
(Please Include Area Code)
Primary
Secondary
Fax #
Best Time To Call
AM
PM
Email Address
Mailing Address
Street Address / P.O. Box
City
State
Zip Code
Preferred Form of Response
Email
Fax
Mail
No Response
Telephone
Voicemail
Incident Information
Service Type
DASH
-- Please Select One --
Beachwood Canyon
Boyle Heights/East LA
Chesterfield Square
Crenshaw
DASH-Globe Sherpa
Downtown LA-A
Downtown LA-B
Downtown LA-D
Downtown LA-E
Downtown LA-F
Downtown Yard
El Sereno/City Terrace
Fairfax
Highland Park/Eagle Rock
Hollywood
Hollywood/Wilshire
King-East
Leimert/Slauson
Lincoln Heights/Chinatown
Midtown
North Hollywood
Northridge
OBS - Parks and Rec
OBS - Regular Service
Observatory - Los Feliz
Panorama City/Van Nuys
Pico Union/Echo Park
Pueblo Del Rio
San Pedro
Southeast
Sylmar
Van Nuys / Studio City
Vermont/Main
Washington Yard
Watts
Wilmington
Wilshire Center/Koreatown
Yard
Commuter Express
-- Please Select One --
142 Harbor Route
409 Civic Center - Sylmar/Sunland
419 Downtonw LA - Chatsworth/Northridge
422 Agoura Hills - Central LA
423 LA Downtown - Newbury Park
431 Financial District - Westwood
437A Financial District - Venice
437B Financial District - Venice
438 Financial District - Redondo Beach
439 Financial District - El Segundo
448 Financial District - Rancho Palos
534 Union Station - Westwood
549 Pasadena - Encino
573 Century City - Mission Hills
574 El Segundo - Sylmar
Commuter-Globe Sherpa
LAUSD Shuttle
Metrolink Bunker Hill
Date of Incident
Time of Incident
AM
PM
Location or Nearest Intersection
Bus #
Operator Badge #
Operator Description
-- Please Select One --
Female
Male
Incident Type
-- Please Select One --
Bus-Dirty / Too Hot / Too Cold
Driver-Rude / Unsafe / Passed By
Failed to Call Out Stop/Wheelchair Lift Broken
Real Time Bus Info Not Working
Service-Not On Time / No-Show
TAP Not Working
Describe What Happened